Leadership Mastery
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Power and Control Issues in the Workplace
“People might forget what you said and what you did, but they won't forget how you made them feel.”
– Maya Angelou
Negativity in the workplace lowers motivation, performance and productivity. At UpThink, we are psychological experts. Let us teach you how to effectively Deal with Difficult People.
Services Include:
- The Four Languages of Conflict: Discover what causes conflict in order to resolve it
- Innovative, brain-based strategies for conflict resolution
- Evidence Based Psychological Typology: Learn what triggers and diffuses difficult people
- Improvisational skills for thinking on your feet in challenging situations
- Creative tools for handling difficult scenarios: dismissals, performance reviews, group and one-on-one meetings
Leadership Skills for Maximum Contributor Engagement
At UpThink we hear a consistent message from contributors about leadership. “The quality of my job depends on my manager. We had three team leaders in a short period of time. Each one changed the requirements, time commitment and parameters of the job. It was a roller coaster ride. And not the fun kind!”
At UpThink, we see key management issues that cause staff to lose motivation and productivity.
- Lack of support, praise and connection from leaders
- Leaders who lack self-awareness
A positive work environment is essential to career success. So, let’s get going!
Services Include:
Developing A Complimentary Management Style
- Identify leadership beliefs about praise and support
- Improvisational strategies for complimenting team members
- Action plans and creative methods for contributor support
- Creative strategies for consistency and connection
Becoming The Self-Aware Leader
- Evidence based self-awareness techniques
- Communication skills for trust building
- Improvisational exercises for managing triggering situations
